Frequently Asked Questions
Session Format
Sessions last an hour and include a health and safety briefing and tutorial.
We suggest you arrive at least 15 minutes before your session to ensure waivers are signed and you don’t miss out on the full hour.
Anyone can come and watch! Under 16s must be accompanied by an adult.
Children aged 10 and below must throw our foam sticky axes. Children aged 11 and over and adults can throw our house axe blades.
Safety
All personnel permitted on the range will have received a comprehensive safety brief from our qualified staff. Every session is supervised by our staff from start to finish.
While some risk always exists, we do everything possible to ensure your sessions are as safe as possible.
11-16 year olds can take part, providing there is an adult present to sign a waiver on their behalf.
We have also introduced sessions for under 11s with foam axes. Check out mad-jacks.im/booking/kids
Booking
It is advisable to book online to guarantee your session.
All bookings are made online via our website booking page.
We accept card payments online and purchases made at the venue can be done so either with cash or card.
We tailor each private booking to the individual so we’ll sit down with you face to face and discuss your needs. Email booking@mad-jacks.im to enquire.
The Venue
Our venue is wheelchair friendly throughout.
We currently offer a BYOF policy, if you wish to order in pizzas/takeaway or bring your own snacks. Kindly note we don’t provide plates, cutlery or cups.
We operate a bring your own system with no additional corkage fee. Let a member of staff know you have alcohol on arrival, and we can provide you a tin bath with ice to keep your drinks cool. This also allows us to monitor the amount of alcohol people bring and consume on our premises.
Please note: We reserve the right to refuse anyone we believe to be under the influence of alcohol before their session begins.
Yes, absolutely. We want everyone to come and enjoy the space. You’re welcome to call in and play the arcade machines and consoles, work with a coffee, or just unwind after a long day. We encourage it.
Events
We are starting up a brand new Mad Jacks League in 2021. Keep an eye on mad-jacks.im/leagues for more info!
Gift & Vouchers
We recommend getting in touch in advance so we can reserve you a slot. Call, email or drop us a message on Facebook.
All gift vouchers are valid for 1 year from date of purchase.
Ready to Rock??
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